COURSES
CERTIFICATE COURSE IN PROFESSIONAL Hospitality, Travel & Customer Service (CPHTCS)
Course Duration
6 Months – 5 days a week | 2 hours a day
Eligibility
12th pass or above
Module

Language Enhancement | Accent Neutralization | Introduction to Grammar | Advanced Grammar | Role-plays Extempore | Emotional Intelligence | The Grooming Process | Skin Care | Hair Care | Art of Makeup | Formal Look | Casual Look | Elegant Dressing | Introduction to the Hospitality Industry | Front office introduction | Classification of hotels | Types of Management | Front office procedures for emergency | Reservation | Tax Structure | Group arrivals and departures | Over booking | Night audit. | Types of Travel & Difference Between Them | Time Zones | Domestic Ticketing and Routings | International Ticketing and Routings | Basic Knowledge of Passport & Visa Structures for Selected Countries | Itinerary Building Techniques | International Itineraries | Domestic Itineraries Airport Monitoring / Surveillance)

SUCCESS STORIES