COURSES
CERTIFICATE COURSE IN PROFESSIONAL AIRPORT & HOSPITALITY MANAGEMENT (CPAHM)
Course Duration
9 Months – 5 days a week, 2 hours a day
Eligibility
12th pass or above
Module

Language Enhancement | Accent Neutralization | Introduction to Grammar | Advanced Grammar | Role-plays | Extempore | Change management | Emotional Intelligence | The Grooming Process | Skin Care | Hair Care | Art of Makeup | Formal Look | Casual Look l History of Aviation | Map Reading Skills | Aviation Terminology & Abbreviation | Theory of Flight | National Aviation Authorities & Role of State and Central Governments | Airports Authority of India | Ground Operations | Airport Departments. Airport (Monitoring/Surveillance) | Airport Administration | Airport finance | Airport Support System : Fire/Ambulance/Doctors/Water reservoir | Airport Cargo Security : Incoming/Outgoing | Airport Cargo (DGR) Airport ULD’s Equipments | Ground Support Limits l Airport Manager | Airport Threats / Bird Hits | Incident / Accidents | Introduction to the Hospitality Industry | Front office introduction | Classification of hotels | Types of Management | Front office procedures for emergency | Reservation | Tax Structure | Group arrivals and departures | Over booking | Night audit.


SUCCESS STORIES